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Itini Support

FAQ, troubleshooting, and contact

Practical help for the current Itini app version.

About Itini

Itini is an iOS trip planner focused on structured day-by-day planning. Instead of one long note, your itinerary is built from blocks you can edit, reorder, share, and export.

Frequently asked questions

How is Itini structured?

You plan in three levels: Trip -> Days -> Blocks. Trip detail has two sections: Info and Days. You can pin selected day blocks into Info for faster overview.

Which block types are supported?

Text, image, link, phone, checklist, time slot, location, attachment, and separator blocks.

Can I collaborate with other people?

Yes. Trips can be shared via iCloud. Permissions are applied per shared trip, so some participants may have view-only access.

What can I do in Free vs Pro?

Free includes 1 trip with up to 5 days per trip. Itini Pro unlocks unlimited trips, unlimited days, and PDF export.

Can I export my itinerary?

Yes. Day and full-trip PDF export is available in Itini Pro.

Does Itini work offline?

Yes. Your itinerary is stored locally and sync resumes when internet and iCloud are available.

Technical support

Sharing or sync is not working

  1. Check internet connection.
  2. Make sure you are signed in to iCloud.
  3. Open iCloud settings and verify iCloud Drive is enabled.
  4. Close and reopen the app.

I cannot add another trip or more days

  1. Check whether you are on the Free plan.
  2. Free supports 1 trip and up to 5 days per trip.
  3. Upgrade to Itini Pro to remove these limits.
  4. If already upgraded, use Restore Purchases in the paywall/settings.

PDF export fails

  1. Confirm Itini Pro is active.
  2. Try exporting a single day first.
  3. Remove unusually large attachments and retry.
  4. Restart the app and export again.

Location search returns no results

  1. Check internet connection.
  2. Try a shorter query (place name first).
  3. Try searching by address in a second step.
  4. Reopen the location picker and retry.

Contact

For anything not covered above, email gabzdyldaniel@gmail.com.

Typical response time: 24-48 hours.

Privacy

Itini stores trip content on your device and synchronizes via iCloud if enabled. iCloud sharing is used only when you explicitly share a trip.

Data used by the app

Terms of use